Platform

Associations don’t lack programs to run.

They lack a platform that carries them forward without exhausting the people involved. New Empact Work is built for associations and the management companies that run programs on their behalf, across innovation, awards, grants, and scholarship cycles. It captures submissions, runs expert review, advances finalists, and recognizes outcomes year after year while respecting volunteer time and minimizing staff burden.

New Empact Work applicant dashboard showing submission and program status for association innovation and awards programs

Program Architecture

Built for programs that have to land right the first time, year after year.

Tracks, review phases, and advancement rules sit inside one framework. One program cycle can carry many tracks, each on its own timing. That framework is what makes decisions hold up year after year.

Configurable by Design

Configure each program to match how your organization runs. Define tracks and review phases. Reuse evaluation rubrics and submission forms across programs. Document eligibility screening before reviewers see anything. Manage advancement between phases without manual coordination. Per tenant branding stays customizable down to the program and the track. Configurations persist across cycles, so each year starts from your last one, not from scratch.

Guided Program Setup

Launch structured programs through a 5-step wizard with clear progress tracking. Move from configuration to live submissions without rebuilding workflows manually.

Reusable Evaluation Rubrics

Create evaluation criteria once and reuse them across programs and cycles. Maintain consistency in how submissions are assessed year after year.

Reusable Submission Forms

Define structured submission schemas that can be reused across tracks and future programs, preserving clarity and standardization.

Eligibility Screening Controls

Staff can document eligibility decisions before reviewer assignment, ensuring ineligible submissions never enter evaluation workflows.

Passwordless Access

Secure, frictionless authentication for both applicants and reviewers. No passwords to manage, no unnecessary barriers to participation.

AI that assists. Never scores.

AI generates briefing cards with citations, supports draft comments, and highlights reviewer variance. It never scores submissions or determines advancement.

AI that assists. Never scores.

As submission volume grows and review discussions get more complex, staff and volunteer time gets consumed synthesizing information, reconciling reviewer disagreement, and drafting feedback. Those are the moments where good decisions are hardest to make.

AI handles the synthesis, the drafting, and the surfacing of where reviewers disagree. Reviewers and chairs handle the judgment.

Controlled by Design

Every AI output is labeled, editable, and traceable to its source. Briefing cards carry direct citations. Comment drafts are optional and editable. Variance summaries flag where reviewers disagree without telling them how to resolve it. Every AI interaction is logged inside the program record.

No automation occurs without human review and approval.

Briefing Cards with Citations

AI summarizes submissions with direct references to source content, enabling faster orientation without replacing full review.

Reviewer Comment Drafting

Optional AI-assisted drafting helps reviewers articulate high-quality feedback efficiently.

Variance Summarization

AI highlights meaningful scoring discrepancies to support more focused and productive review discussions.

Feedback Generation

Optional AI-assisted feedback drafting for applicants, subject to human approval before release.

Oversight and Analytics

New Empact Work gives program directors and staff real-time visibility into submissions, reviewer engagement, evaluation progress, and advancement.

Oversight is built into the workflow, not reconstructed after the fact.

Operational Visibility

Dashboards surface submission volume, review activity, scoring trends, advancement status, and feedback delivery in one place. Staff monitor reviewer participation, track deadlines, export structured reports, and access audit-ready data without assembling separate documents. Fewer status meetings, fewer surprises, less reconstructing after the fact.

Program Summaries

High-level visibility into submission volume, reviewer participation, and overall program status in a single view.

Review Execution Tracking

Monitor reviewer progress, completion rates, and phase deadlines in real time to identify bottlenecks before they affect outcomes.

Evaluation Quality Insights

Surface scoring patterns and variance across reviewers, so review discussions focus where they matter.

Audit & Exports

Export structured data and access complete audit history for reporting, board updates, and compliance needs.

Security and Data Governance

New Empact Work runs on role-based access, comprehensive audit logging, and controlled data visibility from intake through final decision. Infrastructure is hosted on AWS with redundant storage and monitored availability.

Security is not an add-on. It is foundational to how the platform operates.

Access by Design

Access to submissions, reviews, and admin functions is governed by defined roles and enforced permissions. Every configuration change, review submission, advancement decision, and AI interaction is audit logged. Program administrators can require reviewer NDAs when confidentiality matters. Your data is yours. Structured exports are available anytime.

Role-Based Access Control

Granular permissions across staff and reviewers ensure controlled visibility and clearly defined authority at every stage of the program lifecycle.

Comprehensive Audit Logging

Every configuration change, review submission, decision, advancement, and AI interaction is recorded and traceable within the program record.

Program-Level NDA Enforcement

Confidential submissions can be gated behind required reviewer acknowledgment, with signatures tracked and versioned automatically.

Data Ownership & Portability

Your organization owns your program data. Structured exports are available anytime, supporting GDPR-aligned management.

Integrations and Updates

Programs run inside broader technology environments. New Empact Work integrates with Association Management Systems (AMS), CRM platforms, and internal reporting tools. Structured exports and API access keep your data flowing where it needs to go, without giving up governance controls.

Designed to Integrate

Your data is not trapped inside the interface.

Secure API endpoints let you retrieve program configuration, submission content, review activity, advancement decisions, and audit history. Structured exports preserve full program records for reporting, synchronization with AMS or CRM platforms, and long-term archiving.

API access is included on every plan. Custom integration planning is available at higher tiers. The platform ships structured monthly releases, so improvements and fixes land on a known cadence.

Agent-ready

Ready for AI agents to run programs

The same API access, audit logging, and role-based permissions that connect your tools also make the platform ready for AI agents to operate a program end to end. An agent can open a cycle, assign reviewers, move submissions through stages, and pull results.

Every action the agent takes is logged in the same audit trail as a human's. When the agent is the operator, the audit trail is how you trust what happened.

Support and Onboarding

High stakes programs need more than software. They need a clean launch and reliable support every cycle.

Guided onboarding sets up program architecture, review phases, and governance controls correctly from the start. Staff are oriented to platform workflows so programs launch on time. Reviewer interfaces are designed to require almost no training.

Accessible Support

Support is available by email and scheduled phone calls during business hours, with same-business-day response. Onboarding includes configuration guidance and a launch readiness review before your first cycle goes live. Ongoing support handles operational questions, program adjustments, and the unexpected.

Built for high-stakes programs.

Innovation, awards, grants, and scholarship programs shape institutional reputation, member engagement, and long-term credibility. They deserve infrastructure built for decisions that have to hold up year after year.

Request a demo

Pilot your next program with us at no cost.