If you’re running programs for 5 associations, you’re running 5 rubrics.
At one program, that’s a staff headache. Across ten, it’s a positioning problem.
By Ion Despoiu. Originally posted on LinkedIn, .
Probably more.
Each client had a planning call. Each one signed off on criteria. Each one has a scorecard sitting in their kickoff deck.
By round two, almost none of those rubrics are being used.
Reviewers fall back on:
- Gut feel.
- The last submission they scored.
- What they think the client is “really” looking for.
The rubrics are still in the docs.
They’re just not in the scores.
Nothing technically breaks. Scores come in. Deadlines hit. Winners get announced to each board.
But every program is now being judged on slightly different invisible criteria than the one you sold to the client.
At one program, that’s a staff headache.
Across ten, it’s a positioning problem.
The thing you charge associations for, like rigor, consistency, a defensible process, is the thing that quietly drifts first when volume ramps.
On New Empact Work, the rubric isn’t a doc reviewers can drift away from.
It’s the scoring interface itself.
Each criterion scored separately. Weighted. Calibrated across the pool.
You can’t drift off a rubric that’s the only thing on the screen.
One system. Any number of programs. Same rigor across every client.
That’s the shift I’ve been building with NEW, for teams running programs at AMC scale.